Shipping Policy

Order Processing

After your order or inquiry is confirmed, our team reviews the product details, destination, and any customization requirements before preparing the shipment.

Processing time may vary for custom wallpaper, sample requests, wholesale orders, or high-volume seasonal periods.

Shipping Methods

Available shipping methods depend on your location, order size, and product type. We will help confirm the best shipping option for your order before dispatch.

Delivery Timeframes

Delivery estimates are not guaranteed and may vary depending on destination, carrier service, customs review, local holidays, and weather conditions.

If you need an order by a specific date, please contact us before placing the order so we can review available options.

Tracking Your Order

When tracking is available, we will provide tracking information so you can follow the delivery progress. Tracking updates may take time to appear after dispatch.

Incorrect Shipping Information

Please review your shipping information carefully. If an address is incorrect, contact us immediately. Once an order has shipped, address changes may not be possible.

Lost or Delayed Packages

If your package appears delayed or tracking has not updated, contact us with your order details. We will help review the shipment status and next steps with the carrier when possible.

International Shipping

MioWay supports international inquiries. Duties, taxes, customs fees, or import requirements may vary by country and are generally the responsibility of the recipient unless otherwise agreed.